GS ASTRO Celestial Guide
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Last Updated: June 27, 2026
At GS Astro ("we," "us," or "our"), we are committed to providing you with high-quality Vedic astrology services. We understand that plans can change, and we have designed our Refund & Cancellation Policy to be fair and transparent. This policy applies to all services booked through our website https://gsastro.com/ (the "Site").
All Sales Are Final: Due to the personalized and time-intensive nature of our astrological consultations and services, all sales are considered final.
No Refunds: We do not offer refunds for services that have been delivered, including completed consultations, birth chart readings, and personalized remedy reports.
Service Credits: In certain circumstances, we may offer service credits at our sole discretion for future consultations.
We understand that unforeseen events can occur. We offer the following options for cancellations and rescheduling:
Rescheduling: You may reschedule your appointment up to 24 hours before the scheduled start time without any penalty. Rescheduling requests made within 24 hours of the appointment may be subject to a rescheduling fee or may not be accommodated.
Cancellations: If you need to cancel your appointment, you must do so at least 24 hours in advance to avoid being charged the full consultation fee. Cancellations made within 24 hours of the appointment will be treated as a "no-show" and will not be eligible for a refund or credit.
No-Show Policy: If you fail to attend your scheduled consultation without prior notice, you will be considered a "no-show." No refunds or credits will be issued for no-shows.
In the event of technical difficulties on our end (e.g., platform failure, internet outage) that prevent a scheduled consultation from taking place, we will:
Contact you as soon as possible to reschedule the consultation at a mutually convenient time.
Offer a full refund if we are unable to reschedule.
If you experience technical issues on your end, we will make reasonable efforts to assist you. However, we cannot be held responsible for issues arising from your internet connection, device, or browser.
We strive to provide accurate, insightful, and personalized guidance. If you are dissatisfied with your consultation for any reason, please contact us within 48 hours of your consultation. We will:
Listen to your concerns and address any questions you may have.
Offer a complementary follow-up session (up to 15 minutes) to clarify any points.
In rare cases, and at our sole discretion, we may offer a partial service credit for a future consultation.
Please note that dissatisfaction with astrological interpretations or outcomes is not grounds for a refund, as Vedic astrology is a subjective and interpretive science.
All digital products, including downloadable birth reports, personalized remedy guides, and e-books, are non-refundable. Once a digital product has been delivered to you, no refunds or exchanges will be offered.
To request a reschedule or discuss a service credit, please contact us:
Email: contact@gsastro.com or support@gsastro.com
Phone: +91-7737872899
Please include your full name, the date of your consultation, and the reason for your request. We will respond to all inquiries within 2 business days.
We may update this Refund & Cancellation Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
If you have any questions about this policy, please contact us:
Website: https://gsastro.com/
Email: contact@gsastro.com or support@gsastro.com